Fluc Up Tool Terms and Conditions
Section 12 of General Terms and Conditions
12.1 The Fluc-Up Tool, and any Bets in respect🍌 of which Fluc-Up Tool is available, shall be governed by these General Promotional Terms and Conditions, in addition to the🍌 Account and Betting Platform Terms of Use and the Betting Rules.
12.2 NEDS may, in its absolute discretion, make the Fluc-Up🍌 Tool available to eligible Customers for use in selected markets, events or Bet types.
12.3 The Fluc-Up Tool is not available🍌 for use in conjunction with any other Promotional Offer or Promotional Tool.
12.4 The Fluc-Up Tool is only available for single🍌 ‘win’ only Bets. The ‘win’ portion of an each-way Bet is not eligible for use with the Fluc-Up Tool.
12.5 The🍌 Fluc-Up Tool is not available for use on ‘Multi-Bets’, ‘Exotic Bets’ or ‘Future Bets’ as those terms are defined in🍌 the NEDS Betting Rules.
12.5 The maximum eligible Bet that can be used with the Fluc-Up Tool isR$500.00
12.6 The Fluc-Up Tool🍌 is only available for use on Eligible Australian and New Zealand metropolitan racing events only (thoroughbred gallopers, trotters and greyhounds).
12.7🍌 The Fluc-Up Tool is only available for Bets placed on the Neds Betting Platform (either the desktop version or using🍌 the Neds smartphone App) and is not available in respect of Bets placed by telephone.
12.8 The Fluc- Up Tool is🍌 only available for use once per race.
12.9 If the Fluc-Up Tool is made available for use in conjunction with your🍌 eligible Bet, then:
(a) you will see Fluc-Up Tool button/icon underneath your selection on your ‘Quick Slip’;
(b) Once the Bet on🍌 your selection is accepted and appears in your Bet Slip, you will have the option to use the Fluc-Up Tool🍌 on your selected runner, by clicking on the ‘Fluc-Up’ button/icon (‘Fluc-Up Request’);
(c) Your Fluc-Up Request must be made within 5🍌 minutes of your Bet being accepted as indicated by the countdown timer displayed next to your selection in your Bet🍌 Slip (‘Fluc-Up Activation Period’);
(d) If your Fluc-Up Request is made within the Fluc-Up Activation Period , then if the market🍌 odds for your selected runner fluctuates out / upwards at any time during the Fluc-Up Activation Period (in accordance with🍌 the market fluctuation data displayed on the Betting Platform), then the odds for your selection will automatically be adjusted to🍌 the next highest fluctuating odds for your selection from those which were current when the Bet was placed, so that🍌 if your selection is a resulting/winning Bet, and you will be paid out at that next highest fluctuation odds, rather🍌 than the lower odds at which the Bet was placed.
12.10 Your Fluc-Up Request will not be deemed to have been🍌 approved and processed by NEDS until you receive confirmation in your Bet Statement.
12.11 Once a Fluc-Up Request is made and🍌 processed, your Fluc-Up Tool will be deemed to have been consumed, notwithstanding there is no market fluctuation out / upwards🍌 in the odds on your selection during the Fluc-Up Activation Period.
12.12 If there is a time out or other intermittent🍌 failure of your connection to the NEDS Betting Platform between the time you submit a Fluc-Up Request until when you🍌 receive confirmation that the Fluc-Up Request has been accepted or rejected (‘Pending Request’), you may not be able to use🍌 the Fluc-Up Tool on another Bet until such confirmation of the Pending Request is displayed in your Bet Statement.
12.13 Each🍌 eligible customer will be allocated a fixed number of times they can use the Fluc-Up Tool in each 24 hour🍌 period at NEDS’ absolute discretion. The allocated quota of uses of the Fluc-Up Tool will reset at midnight (AEST) each🍌 day and any unused quota for that day will expire and will not roll-over to the next day.
12.14 You can🍌 only use of the Fluc-Up Tool once per race. The Fluc-Up Tool will be deemed to have been consumed and🍌 will not be available for use with any other Bets that day, if there is a time out or other🍌 intermittent failure of your connection to the Neds Betting Platform between the time you activate the Fluc-Up Tool for a🍌 race to when it is displayed in your Bet Slip as having been applied to your Bet.
12.15 NEDS reserves the🍌 right to change, suspend or remove the availability of Fluc-Up Tool at any time.
12.16 NEDS reserves the right to void🍌 any Bets placed using the Fluc-Up Tool if there has been an obvious and manifest error by NEDS and/or a🍌 breach of any of the Terms and Conditions by the Customer.
