bet365 Casino Mobile App & Website Experience
bet365 Casino App Review
Compiling information for our Action Network bet365 Casino Review involved testing user-friendliness, analyzing games, collecting player opinions and reviewing financial data.
We've also graded bet365 Casino against online competitors including BetMGM Casino, Caesars Casino, and DraftKings Casino.
Here are the key areas we reviewed:Logging InNavigationApp SpeedData Density
Live Game Functionality
Our assessment of the bet365 Casino app is based on real reviews and ratings by users with unbiased opinions.
As of now, these reviews are from bet365's sole online casino app within the borders of New Jersey.
Read about the pros and cons of the mobile app below.
Apple App Store Reviews Apple App Store Reviews
Download Apple App - 4.
5 with 697 Ratings in August, 2023iOS User NegativesWithdrawal issues.
One user noted they had issues with withdrawing their funds and being prompted to create a new bank account in order to proceed.
One user noted they had issues with withdrawing their funds and being prompted to create a new bank account in order to proceed.
Poor Customer Service Experience.
A user cited they had a poor experience with a customer support agent over the phone and that they would not help them with their issues.
iOS User Positives
Fun Gaming Experience.
A user stated that while bet365's existing games on the app were great to play.
Google Play Store Reviews
Download Google Play App - 3.
8 with 82 Ratings in August, 2023
Android User Negatives
No bonuses or free spins.
Users felt that there weren't enough bonuses or games to choose from.
Users Low payouts and glitching.
Users complained about low payouts for slots and the lag time in roulette.
Android User Positives
Quick withdrawals, great customer service, and game variation.
One user praised the app's quick withdrawal speed, polite customer service, and range of games.
Easy online betting experience.
Another user stated that the app was "quick and easy" to use.
bet365 Casino Web
The desktop version of the bet365 online casino comes straightforward.
If you're looking for basic gameplay without any bells or whistles, this might be a decent option.
Bonus slots and video poker offer some of the better game selections.
bet365 Casino's Website Homepage
Web Experience: BetMGM is the King of Web Experience Web Experience: BetMGM is the King of Web Experience
Category: Web Experience
Web Experience Comparison: bet365 vs BetMGM
bet365 vs BetMGM Measured: Core Web Vitals, PageSpeed, First Input Delay
Compared to bet365, BetMGM boasts a simple and quick interface that includes every category on the top of the page, which is an indication of how enjoyable and easy its website is to use.
Web Experience Summary: Simply put, users' web experience on BetMGM Online Casino is one of the best in the industry - it towers over bet365 in every way.
Category: Live Game Navigation
Live Game Navigation Comparison: bet365 vs.Unibetbet365 vs.
Unibet Measured: Click Depth, Design Friction
Unibet's live dealer technology allows users to easily find live gaming options available right on the front screen.
Additionally, Unibet offers high-quality streaming, making your live dealer experience even more realistic.
Comparatively, it's not simple to find live gaming on bet365's website or app, making this matchup an easy decision.
Live Gaming Navigation Summary: Unibet Online Casino makes it known that they prioritize live gaming by placing their live games tab on the homepage.
You have to scroll a bit to find your first bet365 live game, so there is room for improvement.
In the next matchup, we focus on how users are assisted when they experience technical or other issues during play on bet365.
The dedicated customer service team's availability is one of the best in the industry.
Customer Service Support: bet365's 24/7 Chat and Phone Support Reigns Supreme
Category: Customer Service Support
Customer Service Support Comparison: bet365 vs.SugarHousebet365 vs.
SugarHouse Measured: Time-to-response, time-to-resolution, number of CS touchpoints, number of communications to resolve an issue
Customer Service Summary: Offering 24/7 chat and phone support will always be a great feature of an online casino, which is nonexistent on the SugarHouse Online Casino platform, as they only offer an FAQ section for their users.
Customer service is available through live chat 24/7.
You may also email bet365 or call them toll-free.
Navigate to the Help or Contact Us sections to get in touch.
Phone Number: 1-888-8-BET-365 (Toll Free) or 1-833-754-8200
Email: supportusa-engcustomerservices365.com
What's most important to you when it comes to choosing an online casino? If you're like many, ease of withdrawal, bonuses and volume and variety of games top the list.
bet365 Game Selection
bet365 has a respectable selection of close to 600 online casino games and a rapidly growing portfolio.
Table Games
Bettors may choose from over two dozen table games.
You can play different versions of online blackjack, roulette, baccarat, poker casino games.
Each game offers a turquoise "i" button that shows RTP percentages.
bet365 Casino's Table Game Options
There's only one live dealer game option at bet 365's online casino.
You can play Live Quantum American Roulette.
The game offers an RTP of 92.11% - 97.30%.
Live Dealer Availability: bet365 is No Match For Caesars
Category: Live Dealer Availability
Live Dealer Availability Comparison: bet365 vs.Caesarsbet365 vs.
Caesars Measured: Total Hours Live Dealer Offering Available per day and week
A decades-old brand name, Caesars offers one of the best online casinos in the business.
They provide a dozen live tables for roulette, blackjack, and poker.
It might be a while before bet365 competes with Caesars in live dealer availability.
Live Dealer Summary: bet365 Casino's live dealer hours are no match for Caesars Online Casino, which offers extensive availability of live tables in blackjack, poker, and roulette.
Live Game Diversity: bet365 Couldn't Compete with DraftKings
Category: Live Game Diversity
Live Game Diversity Comparison: bet365 vs.DraftKings
Measured: Count of Unique Game Names
DraftKings offers seven live dealer games.
Besides roulette, you can play baccarat, poker, and two types of blackjack.
There's room for improvement, but it's better than bet365's single live game option.
Live Game Summary: Although bet365 has live poker, baccarat, blackjack, roulette, and Hi-Lo, it's wasn't enough to compete with the seven different live game options available on DraftKings Online Casino.
Slot Games
Slots at bet365 include jackpots, bonus slots, and video slots.
Featured options include Starburst, Gonzo's Quest, Cleopatra, and Halloween Fortune.
You'll find dozens of slots with an RTP of 96% or better.
READ MORE: Most Popular Online SlotsNew Casino Games
There are 20 casino games under the "What's New" section.
Eighteen of them are slots.
Titles include The 100,000 Pyramid, Breakout Bob, and Cleopatra Plus.
Exclusive Casino Games
The choices for exclusive games at bet365 remain slim.
Only seven slots exist.
Play Spin O'Reely, Maximum Vegas, Festival Farm, or Book of Claddagh.
Infinity Synth and Ferocious Dawn each offer 5 reels and 20 paylines.
Mariachi de los Muertos contains 5 reels and 40 paylines.
READ MORE: Best New Slots to Play
Category: Exclusive Game Offerings
Comparison: bet365 vs.FanDuel
Measured: Clarity on outcome messaging across game types, available information about recent winners
FanDuel does not offer exclusive games despite labeling its live dealer options as exclusive.
On the other hand, bet365 users can choose between seven exclusive games.
Exclusive Games Summary: bet365 Casino offers seven original games while FanDuel Online Casino has yet to create any exclusive titles.
bet365 Casino CashieringHow to Deposit
To make a deposit, you'll first need to sign up and verify your account.
A debit or credit card gets stored on your account for future transactions.
(The cardholder/bank account name must match your bet365 account)
Bettors who are physically located in New Jersey may place bets at the bet365 online casino.
Here are your deposit options:
Debit Card - Electron, Maestro, Mastercard, Visa - Free, instant, Min $10, Max $30,000
Credit Card - Mastercard, Visa - Free, instant, Min $10, Max $30,000
Online Banking by Trustly - Chase, Bank of America, Wells Fargo, Citi - Free, instant, Min $10, Max $10,000
Cash with PayNearMe - Free, instant, Min $10, Max $500
PayPal - Free, instant, Min $10, Max $10,000
READ MORE: Best Online Casino Deposit MethodsWithdrawal Options
Withdrawals at bet365 get credited to the same deposit method that you used.
Go to the Account Menu, choose Bank and then Withdraw.
PayPal might be your fastest option but with a fee.
Online Banking - Free, 1-5 Banking Days, Min $10, Max $10,000
Debit Card - Free, 1-5 Banking Days, Min $10, Max $30,000
Credit Card - Free, 1-5 Banking Days, Min $10, Max $30,000
PayPal - Min $10, Max $30,000Spending Controls
You may set up daily, weekly or monthly Deposit, Bet, and Session Limits on your account.
You can also use a Time-Out feature to take breaks for 72 hours, one week, or 30 days.
Check your account activity to keep track of your wins and losses.
