Which apps are required for Umrah?
1) Currently, the Nusuk App is the only App required
before and during your stay 8️⃣ in Kingdom of Saudi Arabia.
2) It is not a requirement to
register Tawakkalna or Muqeem as was previously.
As part of 8️⃣ its efforts to contain the
coronavirus disease (COVID-19) pandemic, Saudi Arabia has launched a set of different
apps to provide 8️⃣ various health care services to its residents and external visitors,
pilgrims and tourists.
There are 2 Apps required for any travellers 8️⃣ to Saudi Arabia for
the purposes of Umrah or for tourism, and these are:
1) Tawakkalna
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2) Eatmarna
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What do the 8️⃣ Apps do?
Tawakkalna:
This App
verifies users’ vaccination and health status, it works as a Vaccination or Health
Passport to provide access 8️⃣ to any public place in Saudi Arabia which is required to
show, at all times in all places.
Below are explanations 8️⃣ of the statuses in
Tawakkalna:-
• Immune - If it shows “immune” this means you are vaccinated and
permitted to enter 8️⃣ any place including the Holy Mosques
• Institutional Quarantine - If
it shows “institutional quarantine” instead of immune that means you 8️⃣ haven’t registered
your vaccination on a pre-arrival form on the Muqeem Platform or you have not been
vaccinated. (You will 8️⃣ have to go into quarantine for 5 days and provide 2 negative PCR
tests to come out of this status).
• 8️⃣ Not Infected – If it shows ‘’Not infected’’ that
means you have come out of ‘’Institutional Quarantine’’ status but still 8️⃣ not vaccinated
and cannot enter public places including the Holy Mosques.
• Infected – If it shows
‘’Infected’’ that means you 8️⃣ have tested positive in a PCR test you are required to
isolate yourself for at least 7 days and provide 8️⃣ a negative PCR test to come out of
this status.
• Non – Immune - If it shows ‘’non – immune’’ 8️⃣ that means your second dose
of the vaccine is expired and you don’t have a booster dose registered. In this 8️⃣ case
you cannot enter any public places including the Holy Mosques neither will you be able
to book any slot 8️⃣ for Umrah or other services in Eatmarna app.
Eatmarna:
Eatmarna
(اعتمرنا) app’s main job is to issue permits/appointments to visit the two 8️⃣ Holy Mosques
in Makkah and Madinah.
In Makkah at Masjid Al Haram permits are required for all type
of visits such 8️⃣ as Umrah, Tawaf or 5 times daily prayers in Masjid Al Haram. But in
Madinah at Masjid Al Nabawi permits 8️⃣ are only required for prayers in Rawdah and for
Prophet PBUH’s Grave visits.
Below are explanations of each service available in
8️⃣ Eatmarna:-
• Umrah – this permit provides you with your Umrah booking including time
and door entry.
• Praying in the Grand 8️⃣ Mosque – this allows you to book permit for
prayers inside Masjid Al Haram in Makkah.
• Tawaf – (First floor) 8️⃣ – this allows you to
book an optional Tawaf but only on first floor.
• Praying in the Noble Rawdah – 8️⃣ (Men)
from here, men can book their slot to in Riyad Ul Jannah or Rawdah.
• Praying in Noble
Rawdah – 8️⃣ (Women) – from here, women can book their slot to pray in Riyadh Ul Jannah or
Rawdah.
• Prophet Visit (For 8️⃣ men Only) – from here men can book to give salaam
(greetings) to the Prophet PBUH’s grave.
How does the app 8️⃣ work?
1) Eatmarna app is
linked with Tawakkalna so in order to register with Eatmarna one must register in
Tawakkalna (Health 8️⃣ Passport App) first and you must use the same mobile number used in
Tawakkalna to register with Eatmarna.
In case you 8️⃣ have registered with an international
number in Tawakkalna you may not able to register in Eatmarna with international number
as 8️⃣ Eatmarna works always with a local Saudi number only.
2) Therefore, ensure you first
purchase a Saudi SIM you card and 8️⃣ update your phone number in Tawakkalna and thereafter
register in Eatmarna.
3) Once you have registered/signed up then you will able 8️⃣ to book
appointments and can check issued appointments/permits from your dashboard, you will
need to keep an internet connection all 8️⃣ the time as the Grand Mosque’s security require
to see the original permit from the app, as screenshots will not 8️⃣ be accepted.