The Quick Summary
bwin Poker has been operating since the dawn of online poker, after opening in 1999. bwin is truly ♣ one of the veterans of online poker and it shows in their software and large player base. This room also ♣ does an excellent job of catering to people all over the globe: bwin Poker is available in 22 languages.
Popularity: 9.5 ♣ of 10 – Excellent
bwin is part of the OnGame Network, which is one of the biggest networks in the world; ♣ this gives bwin members access to the giant player base OnGame offers. Most of the room’s traffic will be found ♣ at the Texas Hold’em tables, but players can still find a decent Omaha game at any time of the day. ♣ The tournaments draw a lot of players too, since bwin hosts one every five minutes.
Security: 9.5 of 10 – Excellent
In ♣ order to protect their players’ personal and financial data, bwin uses advanced encryption technology from VeriSign. In addition to its ♣ encryption technology, VeriSign is also one of the top providers of online transaction security. In short, bwin players won’t have ♣ to worry about their money being stolen or personal data getting hacked into.
Player Competition: 7 of 10 – Good
Unlike a ♣ lot of poker rooms which also offer casino/sportsbooks, bwin players aren’t terrible: they know how to play the game and ♣ don’t make stupid mistakes. This isn’t to say that everyone is good though; plenty of fish can be found playing ♣ in the lower stakes games at bwin, which evens out the competition.
Site Software: 9 – Very Good
Since bwin has been ♣ around a while, they have had time to work all the kinks out of their software. OnGame has done a ♣ good job in making sure bwin players won’t have any trouble with the software. There is certainly nothing fancy about ♣ the design of the lobby or tables, but this is because everything is geared towards usability and reliability.
Customer Support: 8 ♣ of 10 – Good
bwin provides its members with several different ways to contact the customer support staff. There is e-mail, ♣ fax, and telephone support for those who can’t find an answer to their question or inquiry in the FAQ section.
The ♣ telephone number is 00350-200-777-61, and people can get a hold of a representative from 10:00 – 22:00 (GMT+1) on any ♣ day of the week. The fax number for bwin is 0043-1-5856044-18 while e-mails are sent through a contact form on ♣ the site. If there is any complaint about the support it is that there is no live chat option offered.
Company ♣ Ethics: 10 of 10 – Excellent
Few companies care about their players as much as bwin does, and this is evidenced ♣ by the fact that they’ve got a special department dedicated to responsible gaming. This corporate social responsibility department aims to ♣ prevent gambling addiction and looks at ways to constantly improve the company’s ethics. bwin also does everything possible to ensure ♣ that minors don’t play poker at their site.
Site Promotions: 7 of 10 – Average
bwin Poker used to be one of ♣ the worst rooms in terms of promotions since they didn’t even offer a deposit bonus. However, this has changed in ♣ recent years and the site now offers a standardR$100 signup bonus as well as other promos. TheR$100,000 Freeroll is always ♣ a hit, and bwin gives players the chance to win land-based tournament seats too.
Overall Review: 8.57 of 10
With a huge ♣ player base, reliable software, and outstanding dedication to company ethics, bwin Poker looks to be around for a long time. ♣ The promotions and customer support could still use some work, but they’re definitely adequate when compared to other online poker ♣ rooms.
Final Result: We give bwin Poker a final overall score of 8.57 out of 10
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