Regular Mail/Postal services
If your order is shipped via Regular Mail, the delivery will be made by the local Postal services 👄 in your area.
The methods and timeframes for delivery vary from country to country, but usually they will make up to 👄 two delivery attempts before leaving a card and holding your parcel at the local postal office.
The card will state the 👄 date and time they tried to deliver the parcel, the address and business hours of the postal office where your 👄 parcel is being held, the date it will be available for pick-up and sometimes a reference code.
In some occasions a 👄 redelivery can still be arranged with them or, if this is not possible, you will have to pick up the 👄 parcel at the designated postal office. Usually they will hold the parcel for up to two weeks after which the 👄 parcel will be returned to the Rewards Store or disposed of.
Couriers/Trackable packages
If your order is shipped via courier (for example 👄 FedEx), a tracking code will be emailed to you and you will be able to track it online using the 👄 courier´s website. The delivery will be entirely organized by the courier.
The courier will usually make two or three delivery attempts, 👄 and after each one a card is left with the date and time they tried to deliver the parcel, a 👄 tracking code, address and telephone number for their local office and sometimes a date when they will return for redelivery.
If 👄 the courier´s repeated delivery attempts are unsuccessful, they will eventually request that you collect the parcel from their local office, 👄 or that you contact them in order to arrange a convenient date and time for delivery.
Usually they will hold the 👄 parcel for up to two weeks and, if not collected nor delivered and contact cannot be made with you;, the 👄 parcel will be returned to the Rewards Store or disposed of.